Shipping policy
Handling Time
1 to 2 business days for order preparation and shipment (Monday to Friday). Please note that processing does not occur on weekends or public holidays.
Orders placed after 5:00 PM (GMT - London) or on Saturdays and Sundays will be processed on the following Monday.
Delivery Time
Once your order is shipped, the delivery time is 4 to 6 business days. Deliveries occur from Monday to Friday.
Orders will be shipped directly to the address provided at checkout.
You will receive a tracking number once your order is dispatched.
Important Information
Delivery may be delayed due to factors such as customs clearance, transportation issues, or incorrect address information. If there are any issues, our support team is ready to assist you.
Shipping Fees and Zones
- Shipping Fees: We offer free shipping on all orders. No additional fees will apply within our shipping zones.
- Shipping Zones: We currently ship to the United Kingdom only
Modify or Cancel an Order
You can modify or cancel your order within 24 hours of placing it by contacting us at Support@estaurantesacha.site . Once your order has been shipped, no changes can be made.
Order Confirmation and Tracking
For every order, you will receive:
- An email confirming your purchase.
- An email with a tracking number once your order is shipped.
You can check your order status anytime using the tracking number provided.
Summary of Delivery Timeline:
- Order Cut-off Time: 5:00 PM GMT
- Processing Time: 1–2 business days (Monday to Friday)
- Shipping Time: 4–6 business days (Monday to Friday)
- Total delivery time: 5–8 business days, including processing.
Our Delivery Partners :
- United Kingdom: Royal Mail, DPD UK, Evri, Yodel
Shipping Costs
All our products are delivered free of charge. No minimum order value is required.
Contact us:
Customer service email: Support@estaurantesacha.site
Phone number: +447868170398
Customer service hours: Mon-Sun, 8:00 am – 5:00 pm (GMT).